Operations is responsible for providing a coordinated and organized response to emergencies and other requests for service. Operations Division also oversees the Training Division. The Training Division is responsible for developing and implementing an effective city-wide training program that teaches and supports the safe and appropriate actions of city personnel. The Training Division also ensures that systems and practices are in place and exercised to provide for documentation of all training activities.

The Cities Emergency Response Section is made up of three Divisions: Training, Emergency Medical Services (EMS) and Operations. Emergency Response is the responsibility of the Division Chief, who reports to the Fire Chief.

Operations Division

The Operations Division is comprised of emergency response personnel and equipment. The daily emergency response staffing for the entire City is 5 personnel. This staffing includes 2 Captain’s, 2 Engineers/Firefighters and one Reserve Firefighter.

The City provides a full range of emergency responses services including but not limited to: structural fire suppression, wildland urban interface fire suppression, Primary response to hazardous materials incidents, Urban Search and Rescue, water rescue, vehicle extrication, technical rescue as well as basic life support medical services.

City of Patterson emergency response personnel respond to almost 1,300 incidents annually, of which approximately 80% are medical in nature, ranging from motor vehicle accidents and elderly falls to childbirths and heart attacks.

All City of Patterson Fire Department emergency response personnel are Emergency Medical Technicians (EMT's). EMT's provide Basic Life Support (BLS). EMT's interpret signs and symptoms of injury and disease, and determine the appropriate course of treatment. EMTs are trained to provide Cardio-Pulmonary Resuscitation, Automatic External  Defibrillation (AED), administer oxygen, control bleeding, perform spinal immobilization, splint fractures, as well as any rescue functions needed to free a trapped victim.

When a medical emergency is reported via 911, or a request for an ambulance is made, the closest Fire engine company is dispatched in conjunction with an ambulance. The intent is to get the closest available resource to the patient as soon as possible so the appropriate medical treatment can be given. In addition to ambulances, the City utilizes the services of private air ambulances (helicopters) to transport severely injured or burned patients to the appropriate area hospital.

The Operations Division often provides non-emergency customer service when there is no other public agency or private firm willing or available to assist. The Operations Division also conducts routine fire inspections on buildings in the City as well as servicing and testing the cities nearly 900 fire hydrants.